Normally I am only mildly irritated by being told to "Have a nice day" by people I neither know nor care about, apart from the role they have to play in meeting my daily needs for information, goods or services. But today I was roused to something approaching fury.
I was speaking to the Social Services Department at my local County Council. As always, it had taken telephone calls and delays over several days to reach the person I needed. I was looking for information which I consider we should have been given without having to ask. We were talking about someone who is very old and ill, and who has been referred for full-time nursing care, being no longer fit to live alone in his own home. We had perforce touched on such subjects as his deteriorating physical condition, his mental confusion, commodes, wheelchairs, and financial assessments. And I am not a social worker, I am his wife.
But at the end of our conversation this person says to me ... "Enjoy your day"! Does she think I am going through all this for FUN?